Friday 15 June 2012

Brent Library Services extends solicitor led free legal advice service





Free interactive online legal service now available for Brent’s library users



Interactive online legal advice is now available at the Town Hall Library after Brent Council teamed up with Instant Law UK to launch the free service to library users.



Instant Law, which started on Friday (15 June), offers library users free legal advice directly from specialist lawyers via secure video-conferencing software. The dedicated computer screen will display an easy-to-use menu to help customers  select the area of advice they need including advice around immigration, employment, landlord and tenant, family, and consumer law and related matters . The initial consultation is free to visitors to the library, who will be using unique, easy-to-use software and video conference call facilities developed by Instant Law UK.



Instant Law will be available at the Town Hall Library from 10am to 5.30pm Monday to Friday. The Town Hall Library is based in Brent Town Hall, Forty Lane, Wembley.



Ian Dodd, Business Development Director at Instant Law UK, said: “People can often find it difficult to fix a convenient appointment time to discuss their problems and some find solicitors’ premises rather intimidating. Providing this service through the library network overcomes these problems and provides a professional advice service. We’re delighted to be launching our first library terminal here in the heart of London. Brent Council’s library service has shown itself to be innovative with this move and they join the other six locations we have using the system.”



Councillor James Powney, Brent Council’s Lead Member for Environment and Neighbourhood Services, said: “Instant Law is an innovative addition to the range of services which Brent’s libraries offer the borough’s library users and residents and we’re excited to play host to this online legal service, which will help to improve residents’ access to legal information and advice. Not only are Brent’s libraries are now open seven days a week, but they’re continually improving their offer to users.”



Instant Law’s free service will be supported by ongoing legal advice delivered by local lawyers so that if face-to-face meetings are required library customers won’t have to travel far.



ENDS



Notes to Editors:



1.      For further information contact Ian Dodd on 07766 365 412 or at idodd@ian-network.co.uk


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